Crust Gourmet Pizza Bar

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Reviews of Crust Gourmet Pizza Bar

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  Tenisha Ashley Added November 07, 2023

  ★ ☆ ☆ ☆ ☆
  We ordered a vegan lamb pizza, they called us and said they were out of lamb so we changed the pizza to a vegan chicken peri peri pizza and clearly stated several times over the phone to swab the peri sauce to mayo, as we can’t eat spicy food. We come in and get our order and confirm one more time that it is mayo and not peri peri and the owner said yes. We get home and take a bite to find that the sauce is the peri peri. Call the shop and the person we spoke to was extremely rude and argued that the order was correct. We advised again that the pizza is not what we paid for as we clearly stated several times before the order was made that we couldn’t not eat spicy food and to swap out the peri peri sauce. Chips are soggy and garlic bread was also soggy and gross. Will not be returning. I would give this a -0 review if it was possible. Do not recommend this place. Clay oven is nearby, affordable and much better food and customer service.
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  Tat L Added November 02, 2023

  ★ ★ ★ ★ ☆
  One of the best gluten pizzas I’ve ever had. The peri peri chicken is so lovely and has a good kick of spice. And the onion they put on it is caramelised and sweet and really tasty. The base doesn’t taste like rubber or cardboard, and the edges are so crispy and crunchy. I do wish they would put more cheese on it as I ordered extra, and they are very expensive ($30 for a medium size). But as a treat now and then it’s really good.
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  Gemma Added October 27, 2023

  ★ ★ ★ ★ ★
  Great team of people. Every time I order here it’s fast and they’ve never made a mistake on any of my weird pizza modifications
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  L J Added October 21, 2023

  ★ ☆ ☆ ☆ ☆
  Probably the worst Crust franchise I have encountered:
  
  Spent 20 minutes trying to order because website saying minimum total for delivery was $30 but my order was $31. Called the store and they advised they were no longer doing deliveries at 8:45pm even though Google says they close at 10pm and I live in the same suburb.
  
  From previous experience they don't really have set hours and the pizza usually arrives half-cooked. Never ordering from them again!
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  David Nicolle Added October 16, 2023

  ★ ☆ ☆ ☆ ☆
  30 minute delivery estimate. 1 hour later, told it's on its way. 30 more minutes, told oh we never got your order. Ask for it to be cancelled and refunded. "You have to call head office" Does head office provide a way to dispute a transaction or a phone number? No. Joke of a company. Won't come back again.

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